Salesforce Solutions Architect

Salesforce Solutions Architect

About Northern

Headquartered in London, Ontario, Northern is an integrated digital solutions agency that specializes in helping leading Retail and Public Service brands navigate digital change. Leveraging our industry expertise and deep understanding of our clients’ businesses, we collaborate to design, create, and enable tailored digital experiences that drive growth. We have strategically assembled a group of innovators who have a passion for technology, design, and improving digital experiences.

What We’re Looking For

Northern is looking to add a Salesforce Solutions Architect to our growing team!

As a Salesforce Solutions Architect at Northern, you will play a pivotal role in driving our success by leading the design and implementation of innovative Salesforce solutions. Your expertise will be critical in supporting our sales efforts, from conducting impactful demos to defining detailed implementation plans. With a strong focus on client experience, you will contribute to ongoing projects and offer creative solutions to overcome challenges. Your insights and recommendations will be invaluable in ensuring the successful delivery of projects sold with your support. Join us at Northern and be a key player in transforming how we leverage Salesforce to achieve our business goals.

Full-time remote is available nationally. Our Connected Workplace Program gives you the option to choose a remote, hybrid, or in-office workspace!

Benefits of Becoming a Northerner

In exchange for your talent and expertise, Northern is committed to providing:

• Benefits plan, including a Health Spending Account
• Wellness Program & LifeWorks EAP
• Fitness Reimbursement Program
• Vet Care Program
• RRSP Matching
• Profit-Sharing Performance Bonuses
• Endless Professional Growth Opportunities
• Delicious Meals & Company Social Events
• Free Onsite Parking
• Referral Bonus Program
• Flexible work environment - so you can work where & when you work best
• Allowance to help set up home office  

Just to name a few!...

Duties & Responsibilities

• Drive Sales Enablement: Collaborate with sales to develop tailored solutions and proposals, demonstrating the value of Salesforce implementations.
• Support Pre-Sales Activities: Conduct product demos, technical discovery sessions, and assist in drafting SOWs for potential clients.
• Support Sales Strategy: Provide technical expertise to shape sales strategy, identifying opportunities for upselling or cross-selling Salesforce products.
• Provide Technical Leadership: Lead the design and development of Salesforce solutions, ensuring alignment with business objectives and best practices.
• Collaborate with Stakeholders: Gather and analyze requirements, translating them into scalable and efficient Salesforce configurations.
• Ensure Quality Assurance: Conduct thorough testing to ensure the integrity and functionality of Salesforce solutions.
• Document Solutions: Develop and maintain technical documentation to support sales efforts and ensure clear communication of solution capabilities to clients.
• Deliver Client Presentations: Lead and participate in client meetings and presentations, effectively communicating technical concepts to non-technical audiences.
• Mentor Junior Team Members: Share knowledge and best practices to promote professional development within the team.
• Drive Continuous Improvement: Identify opportunities to enhance processes and maximize the value of Salesforce within the organization.

Knowledge, Education & Experience Required

• At least 5 years’ experience with planning, selling and/or delivering Salesforce projects
• Excellent communication skills, written, verbal, and interactive when online
• Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, or a similar field of study 
• Salesforce Architecture certifications - Active in the Salesforce community
• Sales/Service Cloud Experience required
• B2B/B2C Commerce Experience required
• Salesforce Architect Certification(s) recommended

Bonus Skills!

• Experience with supporting pre-sales 
• Experience with Salesforce Marketing Cloud

Since its founding in 2015, Northern has grown to over 150 employees working together to help leading brands across North America navigate digital transformation. As one of only 3% of agency partners awarded Google Premier Partner status, and a Facebook Marketing Partner, Northern is a leader in digital marketing and advertising excellence. Our campaigns have been recognized as best-in-class by the Google Premier Partner Awards, Search Engine Land Awards, the Canadian Search Awards, and more.

Northern’s continued growth, strengthened by our strong company culture, has led to multiple recognitions by Great Place to Work® Canada, including Best Workplaces™ in Canada, in Ontario, for Women, and for Hybrid Work.

Equity and Diversity

Northern invites applications from all qualified individuals. As a Rainbow Registered organization with the CGLCC, we are committed to employment equity and diversity in the workplace. We welcome applications from all individuals, including but not limited to members of visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process