Community Manager (In Office and Remote Options)

Position Location: Office located in London, ON. Work from home options available.

Voices is the world’s #1 creative services marketplace.

Do you tweet, share, and post to social media in your sleep? Do you know what it takes to grow an online community? We're looking for a Community Manager to be the brand ambassador to a niche community of engaged professionals from around the world. As Community Manager, you’ll be  implementing strategies and tactics that grow our community members, engage and retain them, and help convert them into leads, customers, and active fans and promoters of Voices. You should have a command of best practices and trends in social media marketing, enjoy being creative, and understand how to both build and convert a digital audience.

As the Community Manager, you’ll often be the first impression of Voices. To do so, you’ll need to be a subject matter expert, and be comfortable on camera and behind the microphone. You are generally responsible for managing  and handling communications in both directions. 

The role of Community Manager is to set up and implement communication campaigns that align with marketing strategies and to be the voice responding on our social media account in a timely manner. 

Ultimately, you should be able to act as a face and voice of our brand and manage all community communications.

Responsibilities

• Manage our online community by recruiting, engaging, and moderating members
• Engage with talent directly on social media platforms including Facebook, LinkedIn, YouTube, and Reddit
• Respond to talent in a timely manner
• Aid in social media and communication campaigns and strategies
• Provide engaging text, image, and video content for all social media and professional accounts
• Organize and manage events to boost brand awareness
• Represent the company on-camera and via microphone
• Stay up-to-date with social trends to serve as the in-house subject matter expert

Requirements: 

• Hands-on experience with social media engagement
• Proven work experience as a community manager or similar role
• Ability to identify and track relevant community KPIs
• Excellent verbal communication skills
• Excellent writing skills
• Excellent interpersonal and presentations skills
• Ability to interpret website traffic
• Knowledge of online marketing 
• Attention to detail, critical-thinker, and problem-solver
• BSc degree in Marketing or relevant field

Location

• The Voices office is located in London, ON; however, remote work options are available

Equal Employment Opportunities

Voices values diversity. We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, colour, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Accommodation

Voices is committed to providing accommodation for applicants with disabilities; please let us know if you require an accommodation during the recruitment process.

Apply Online

Interested candidates are encouraged to send their cover letter and résumé by completing the online application.  By doing so, your resume is guaranteed to be reviewed.

Voices thanks all candidates in advance. Only those selected for an interview will be contacted.