Product Manager

About Cognition+

Cognition+ is a team of talented and dedicated people on a mission to deliver transformative digital solutions to insurance companies of all sizes. In addition to a fully customizable Enterprise Insurance Management Platform, Cognition+ offers on-demand support, connectivity, cybersecurity, and development services. Founded in 1993, we have gained a deep understanding of our client’s business needs and challenges and have invested in R&D to build the next-generation of insurance technology solutions.

With a focus on teamwork, commitment, and trust, we know it takes people with diverse perspectives, ideas, and cultures to make a company succeed. We believe that hiring the best talent will lead to the creation of better products and services to keep our clients on the leading edge. If you are looking for a challenging opportunity for your work to make a lasting impact and your career to grow then we want to meet YOU!

Website: www.gocognition.com

Why Choose Cognition+

• Competitive compensation package including benefits, group RRSP and incentive plan
• Flexible work hours that offer work/life balance
• Opportunity to learn, grow and innovate
• Friendly and supportive team environment
• Opportunity to provide your input into making this organization successful

The Role 

We are looking for a Product Manager to lead our Product Owner team. This role will assist our organization with advancing our enterprise software solution into the future to exceed client expectations and maintain a competitive position in the insurance technology market.  The Product Manager must have a clear understanding of our product vision and requirements, and be able to articulate, communicate and convey these to both internal and external stakeholders. The ideal candidate will have a passion for understanding client needs, a strong technical background, and a proven track record of delivering successful products in a fast-paced environment.

This position can be performed from our office in London, Ontario or remotely within Canada. Remote-based employees may occasionally be asked to travel to our office for meetings or team-building events.

Role Responsibilities 

• Team Management:
  • Recruit, select, train, develop, and manage the performance of the team members on an ongoing basis
  • Lead and facilitate clear communication within the Product Owner team, and between the Product Owner team, other internal teams and external clients
  • Provide positive leadership and coaching to team members
  • Delegate project assignments to team members to meet the overall needs of the business with follow-up to confirm completion
  • Manage performance for team members, including defining clear responsibilities and expectations, establishing individual objectives, and conducting performance reviews
  • As part of the Product Owner team, work with others to set and meet organization goals and corresponding team objectives on an ongoing basis
• Collaborate with other Product Owners, Business Analysts, Account Managers and other departments within Cognition+ to deliver the next-generation Cognition+ insurance solution to our clients
• Define product strategy and roadmap based on market analysis, business goals, and client feedback
• Acting as a member of the Product Owner Team, contribute to business outcomes and roadmap definition, define the system roadmap required to meet business outcomes and create high-quality features and user stories to deliver outcomes desired
• Define project scope, and maintain and edit Product backlog using input from stakeholders, taking into consideration information included in epics, features, user stories, acceptance criteria, defects and bugs
• Prioritize features and enhancements based on business value, technical feasibility, and user impact
• Represent the client and act as the primary liaison between the client and the team
• Act as a product evangelist, communicating the product vision, strategy, and roadmap to internal stakeholders, clients, and partners
• Assist and communicate with internal and external stakeholders to help ensure that the overall solution will meet the expectations of the client community and the marketplace
• Provide assistance evaluating the product progress throughout the delivery process
• Assist as a product expert partnering with internal teams to remove obstacles that may impede delivery
• Participate in team demos and retrospectives, accepting quality work while ensuring constant process improvement throughout the lifecycle
• Conduct regular product reviews and performance analyses to measure progress against key metrics and KPIs
• Conduct market research and gather insights to identify client needs, market trends, and competitive landscape to ensure we’re bringing the best product to market
• Supporting the continuous improvement and documentation of our product and delivery processes
• Stay up-to-date on industry trends, emerging technologies, and best practices in product management
• Perform other job-related duties as assigned

Required Qualifications & Skills

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field
• A minimum of 10 years of product owner/product manager experience
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making
• Act in a Product Owner capacity to support members of the team
• Proven track record of execution and accountability
• Excellent communication and presentation skills, with experience in client-facing situations
• Strong supervisory and leadership skills with the ability to lead the Product Owner team with influence, and work with a variety of internal and external stakeholders
• Excellent interpersonal skills, with the ability to effectively collaborate with cross-functional teams
• Familiarity with product management tools such as JIRA, Confluence, and product analytics platforms
• Proven experience managing a budget
• Experience with agile development methodologies

Nice To Have

• Experience in the property and casualty insurance industry

APPLY NOW

Interested candidates are encouraged to apply online at www.gocognition.com/join-us/

Equal Employment Opportunities

Cognition+ is committed to employment equity and welcomes diversity. We encourage applications from qualified individuals from all backgrounds.

Cognition+ provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources at hr@gocognition.com or call 519-432- 8553 ext. 362.

We thank all applicants for their interest in this position, however, only qualified candidates will be contacted for the next steps in the process.