Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives and organizational processes.
Why join us?
- We pride ourselves on consistent year-on-year growth, with double-digit growth even during a global pandemic.
- We are in the Top 3 on LinkedIn's Top Companies List in Canada.
- Info-Tech fosters a growth-focused, entrepreneurial culture with unlimited opportunities for professional growth and development.
- We provide financial support for professional development and training.
About the role
The Salesforce Workflow and UI Architect designs the user experience layer of our Salesforce platform. This role ensures that our internal Salesforce apps are efficient, intuitive, and elegant — built on modern Lightning design principles and optimized for business automation.
Key Responsibilities
- Architect end-to-end workflow automation and UI design strategies in Salesforce.
- Collaborate with business stakeholders to translate process pain points into optimized flows, screens, and Lightning pages.
- Lead the design of dynamic forms, guided experiences, and Flow Orchestration.
- Define UI/UX standards and ensure adoption across teams.
- Partner with developers to deliver scalable, high-performance front-end components.
- Evaluate new UI technologies (OmniStudio, Dynamic Interactions, Einstein Copilot) for enterprise use.
Required Qualifications
- 5+ years building Flows, Lightning components, and modern Salesforce UIs.
- Deep knowledge of Salesforce Flow, Screen Flow, and Flow Orchestration best practices.
- Proven background in business process automation and UX optimization.
- Salesforce Platform App Builder or Experience Cloud certification.
Preferred Skills / Nice-to-Haves
- Experience with Figma or similar design tools.
- Background in OmniStudio, Einstein Copilot, or embedded AI UI patterns.
- Understanding of accessibility and responsive design principles.
Language Skills: Bilingual proficiency in French, Spanish or German is nice-to-have to support our diverse client base across North America and globally.
Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.
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